What Is the Olaplex Lawsuit? Shocking Truth Behind the Brand

So, What’s Going On with Olaplex?

Honestly, when I first heard that Olaplex was being sued, I didn’t want to believe it. I mean, this is the holy grail of hair repair, right? The stuff I used after a terrible bleach job in 2021 when my hair felt like straw. Olaplex saved it (or at least I thought it did). So yeah, the news hit hard.

The lawsuit claims that Olaplex products caused serious damage—like actual hair loss, scalp burns, and blisters. We're not just talking about a little dryness here. Over 100 people, mostly women, have come forward. Some even say they lost entire chunks of hair.

It’s a big deal. And it’s still unfolding.

What Are the Main Claims in the Lawsuit?

Hair Loss and Scalp Damage

At the heart of the lawsuit is the accusation that Olaplex products—specifically No. 0 through No. 9—caused hair to fall out, break off, and, in some cases, led to painful scalp reactions. I was talking to my friend Lina, who’s a hairdresser, and she told me she actually stopped using Olaplex on clients after one woman had a nasty reaction. At the time, Lina thought it was a one-off. Now, not so sure.

Some plaintiffs even submitted photos showing bald patches, burns, and inflamed scalps. If you've ever been through something like that, you know how traumatic it can be. Hair is emotional. It’s tied to identity. Losing it—especially when you think you're protecting it—is devastating.

Lack of Warnings and Misleading Marketing

The lawsuit also says Olaplex didn’t properly warn consumers about these potential risks. And let’s be real: Olaplex markets itself as salon-grade and safe, even for damaged hair. That’s why so many people, including me, trust it after harsh coloring or heat styling.

Honestly, I used to tell everyone, “Girl, you bleached your hair? Just grab Olaplex No. 3 and you’re good.” Now I feel a little weird about those past recommendations...

How Has Olaplex Responded?

Denial, Of Course

Well, Olaplex isn’t taking it lying down. They’ve strongly denied the allegations and say their products are safe, tested, and backed by science. They’ve posted public statements claiming the lawsuits are “without merit” and that their internal testing found zero issues related to hair loss or scalp injuries.

They even brought in dermatologists and cosmetic scientists to back them up. Which, okay, fair. But when you’ve got so many people coming forward with similar complaints, it’s hard not to question things.

Independent Testing Drama

Another layer to this mess: some consumers have pushed for independent testing, saying Olaplex’s in-house results can’t be trusted. I get that. Like, would you fully trust the company being accused to also investigate itself? Yeah… nah.

There’s also talk about certain ingredients—like lilial (banned in the EU)—that used to be in Olaplex No. 3 until 2022. Even though the company says they removed it, some argue they should’ve acted sooner or warned people more clearly.

Is It Still Safe to Use Olaplex?

Mixed Feelings and Ongoing Risks

This is the part where I kinda don’t know what to tell you. Some people swear by Olaplex and say it’s the only thing that saved their hair. Others are ditching it completely, even if they didn’t have a bad reaction—just because they don’t trust it anymore.

I’ve personally stopped using it for now. Not necessarily because I had a problem, but because, well… it’s hard to unsee those photos. I even found myself checking my brush more often, wondering, “Was that amount of hair fall normal?”

What Should You Do?

If you’re still using Olaplex and it works for you—cool, but be cautious. Maybe space out the applications and watch for any signs of irritation. And if you’ve had weird reactions and didn’t make the connection before? You might want to talk to a dermatologist.

Also: document everything. Photos, receipts, anything. Some folks are already joining class action suits, and who knows—if this gets bigger, you might need that proof.

Final Thoughts: Hair Products, Trust, and Being Let Down

Honestly, this whole Olaplex thing just sucks. It makes you realize how much blind trust we put in beauty brands. You spend $30 on a tiny bottle, expecting magic. But you don’t expect trauma. And when that happens? It sticks.

I’m not here to cancel anyone or tell you what to use—but if you’re like me and this lawsuit shook your trust a little, you’re not alone. Keep reading, keep asking questions, and most of all: listen to your hair. Sometimes it knows before you do.

So yeah, that’s the Olaplex lawsuit in a nutshell. Still ongoing. Still complicated. And definitely something every hair care lover should be watching.

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